Privacy Policy

Welcome to MentisVibe. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how MentisLeap LLC ("MentisVibe," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website and use our platform, including our design studio and e-commerce services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you ("Personal Information").

A. Information You Provide to Us

• Account Data: Name, email address, password, and profile information when you register as a Customer or Artist.
• Order Information: Shipping address, billing address, phone number, and payment confirmation details when you make a purchase.
• Artist/Studio Data: If you are an Artist, we collect information required for payouts via Stripe Connect, which may include tax identification numbers, bank account details, and business information. Note that sensitive banking data is processed directly by Stripe; we do not store full bank account numbers.
• Content: Images, designs, prompts, and text you upload to the Studio or Platform.

B. Information Collected Automatically

When you visit MentisVibe, we automatically collect certain information about your device and usage, including:

• IP address and browser type.
• Operating system and device information.
• Referring URLs and pages viewed.
• Purchase history and shopping cart activity.

2. How We Use Your Information

We use the collected data for specific business purposes, including to:

• Fulfill Orders: Process payments, produce products via our partners (Printify), and deliver items to you.
• Manage Accounts: Create and manage your Customer or Artist account.
• Process Payouts: Calculate and distribute earnings to Artists.
• AI Services: We use data to power our AI tools, including generating designs, optimizing product descriptions, and providing automated customer support.
• Marketing: Send you order updates, newsletters, and promotional offers (only if you have opted in).
• Security: Detect and prevent fraud, abuse, and unauthorized access.

3. Sharing Your Information

We do not sell your personal information. However, we share data with trusted third parties strictly to operate our business:

• Service Providers: We share necessary data with Printify (for production and shipping) and Stripe (for payment processing and payouts).
• Compliance with Laws: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If MentisLeap LLC is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.

4. Cookies & Tracking Technologies

To provide our services and improve your shopping experience, we use various technologies and carefully selected third-party partners.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take such as logging in, managing your cart, or filling in forms.

Analytics and Marketing Cookies

We use the following third-party services to analyze traffic and show relevant ads. You can opt-out of these via the "Manage Privacy Settings" button above.

Third-Party Privacy Policies

For detailed information about how our partners use your data, please visit their privacy policies:

• Google (Analytics & Ads)
• Meta (Facebook)
• Microsoft Clarity
• Pinterest

5. Data Security

We implement appropriate technical and organizational security measures to protect your Personal Information.

• Payments: All payment transactions are processed through Stripe using secure encryption. We do not store your credit card numbers on our servers.
• Account Security: It is your responsibility to keep your password confidential. We encourage you to use a strong, unique password.

However, please remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

7. Your Rights & Choices

Depending on your location (specifically for residents of certain U.S. states), you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct your account information via your dashboard.
• Deletion: Request that we delete your personal information (subject to certain legal exceptions, such as tax record-keeping).
• Opt-Out: Unsubscribe from marketing emails using the "unsubscribe" link in the email.

To exercise these rights, please contact us at support@mentisvibe.com.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Email:support@mentisvibe.com
• Legal Inquiries:support@mentisleap.com
• Address: MentisLeap LLC, 1021 E Lincolnway Suite #6605, Cheyenne, Wyoming 82001, United States.